01
Who is responsible
This website is operated for the Tanja Stadnic brand. Unless a specific order, invoice, proposal or agreement identifies another contracting entity, the website privacy contact is TanjaStadnic.com FZ LLC, United Arab Emirates.
For privacy questions or requests, please use the website contact form. We intentionally do not publish a general email address on the website to reduce automated spam.
02
Information we collect
Depending on how you use the website, we may process information you provide directly, such as your name, contact details, message, commission brief, preferred artwork format, delivery information, order details, brochure request, event enquiry or real-estate requirements.
When you purchase through the webshop, checkout and payment information may also be processed by WooCommerce and the payment providers enabled on the website. Payment-card details are normally handled by the relevant payment provider and are not intended to be stored by TanjaStadnic.com itself.
We may also receive technical information such as IP address, browser and device information, timestamps, requested pages, security logs and cookie preferences. Where optional analytics or marketing technologies are enabled, they are used in accordance with your cookie choice.
03
Why we use information
We use personal information where necessary to answer enquiries, prepare and fulfil art commissions, process webshop orders, provide requested brochures, arrange events, coordinate real-estate introductions, provide customer service, prevent fraud or abuse, secure the website, meet accounting and legal obligations and improve the website.
Where required by applicable law, processing is based on your consent, performance of a contract or steps requested before entering a contract, compliance with legal obligations, or legitimate interests such as operating and securing the website and responding to genuine business enquiries.
04
Real-estate enquiries
If you ask for help with Dubai property, information in your enquiry may be shared with a relevant developer, broker, adviser or other local professional where this is necessary to respond to your request or arrange a requested introduction. We do not send your enquiry indiscriminately to an open list of third parties.
06
How long we keep information
We keep information only for as long as reasonably necessary for the purpose for which it was collected, including customer service, contractual, warranty, accounting, tax, fraud-prevention and legal requirements. A simple enquiry that does not lead to a business relationship may be deleted earlier than records that must be retained for an order or contract.
08
Your privacy rights
Depending on where you live and which law applies, you may have rights to request access, correction, deletion, restriction, portability or objection, to withdraw consent, or to complain to an appropriate data-protection authority. Certain rights can be limited where information must be retained for legal or contractual reasons.
We do not knowingly collect personal information from children through the normal operation of this website. If you believe a child has submitted personal information inappropriately, please contact us.
09
Security
Reasonable technical and organisational measures are used to protect personal information. No internet transmission or storage system can be guaranteed to be completely secure, so visitors should avoid sending unnecessary sensitive information through open enquiry fields.
10
Changes to this policy
This policy may be updated when the website, services, providers or applicable requirements change. The effective date at the top of this page indicates the current version.
11
Contact
For privacy requests, questions about personal information or concerns about this policy, use the contact page and indicate that your message concerns privacy.